If you use the first half of a round-trip ticket, you can request a refund only for the unused leg of the trip. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. Whether you print a ticket on your home computer or pick it up at the Greyhound counter, you’ll have to show a photo ID. To ride to locations far and wide across the U.S., you’ll need photo ID for a ticket on Greyhound. To travel on a bus within a metropolitan area, all you need is a schedule and fare. military ID (active duty or retired military and their dependents, and DoD civilians)īus. DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST).How can I travel without an ID?įlying without an ID? Here are some alternative documents to try: The facilities are available while the coach is travelling on the motor way and locked for safety reasons when travelling through dense city areas. Yes, toilet facilities are available onboard all GoBus coaches for your comfort. If you find a seat, sit with your back to the side of the bus so you can see people in the front and back of the bus. Where’s the safest place on a bus? If you ride on a bus, stand near the bus driver or near an exit. Where is the safest place to sit on a Greyhound bus? You need to make the change request before the travel date of your original ticket. Any advance purchase ticket has to stay within the requirements of advance purchase fares. You can change the date/time, To/From locations, and passengers of your original ticket. Priority and General Boarding will be indicated on your ticket. If you purchased an Economy Extra or Flexible fare, you get Priority Boarding which allows you to be one of the first to board and get your seat. Non-refundable tickets (all other fare types)Ĭhange your ticket for free, prior to your scheduled departure dateĬhange your ticket for a $20 fee, prior to your scheduled departure date You’ll need to do this before the travel date of your original ticket….Choosing the right fare. If you have made the purchase and decide you no longer need it before you have made any trips, we can arrange a refund, less a 10% cancellation fee. Can u get a refund on a Greyhound ticket? While it would be nice to change a ticket online or on the phone, Greyhound doesn’t offer that service. OP, While it’s poor customer service, you can only change the ticket in person at a station. You can’t get a refund or change the destination, but you can change the ticket. How do I get a refund on a non refundable Greyhound ticket Reddit? 8 How do you get a refund for a Greyhound bus ticket?.2 Can u get a refund on a Greyhound ticket?.1 How do I get a refund on a non refundable Greyhound ticket Reddit?.For the safety of yourself and other passengers on the coach, you are required to sit in the coach seat. Whether you can self-transfer to and from the authorised mobility aid and the coach seat.Greyhound Australia does not have the provisions or ability to carry electric wheelchairs or mobility scooters due to design restrictions of the coach, relevant to on-board maneuverability, and storage and securing points in underfloor luggage areas.Īt the time of booking, it is very important to provide accurate details about: Greyhound Australia will only carry the following mobility aids: The booking fee is waived for this assistance. Please contact our Call Centre on 1300 473 946 so one of our customer service operators can assist you in your travel plans. If a passenger arrives to travel and does not meet the Independent Travel Conditions and is not travelling with a Carer, then unfortunately we reserve the right to refuse travel and the booking will be open-dated until the passenger arranges for someone to accompany them.įor more information, please contact our Call Centre on 1300 473 946 or email us at travellers that travel with a mobility aid, we ask that you book in advance to maximise your opportunity for your travel plans to be met.
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